Automated Phone Phishing Scam for Service Credit Union Customers

I got an odd call today on my cell phone. It was an automated call (pre-recorded) saying that my Service Credit Union account was closed due to third party access.

The actual quality of the voice was horrible. It was quite clearly computer generated and sounded like the text to speech software available in the mid 90's.

The message told me to press 1 to reactivate my account. I figured this would put me in contact with an operator so I pressed 1. This just took me to another pre-recorded message basically saying the same thing and to press 1 again. At this point I knew it wasn't from the credit union and hung up. I am pretty certain the next step would have been for them to ask me my credit card number to 'confirm'.

I wrote down the number that called me and called them back. Went straight to voicemail, and the message said nothing of Service Credit Union, banks, or anything at all related.

I called Service Credit Union to check my account and let them know. They said they had reports from a few others, and they all mentioned different phone numbers that had been used. I would guess its VOIP and not the real number.

Bottom line, NEVER enter your account number or any personal information on an incoming call. Never do it. If you think it may be something you need to worry about, hang up and call the bank back on a confirmed bank phone number.

I have gotten many email phishing scam's in the past, but never for a bank that I actually use. I was pretty surprised that someone got my cell number and my bank correctly. Perhaps just luck on their part?

In my case my account was just fine and it turns out I only owe a bit more in car payments. Woot! Oh, and for anyone planning on using my info here to try to scam my Service CU account, I am paying it off now and closing it. So don't bother.